Newsroom · Page 2

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Articles

Newsroom archive

Five hotel staff members in professional uniforms standing together in a hotel lobby, smiling mid-conversation
Employee experience

Embracing cultural diversity in the workplace

Diverse companies are 35% more likely to outperform competitors. Four strategies that move DEI from policy to real change.

A uniformed hotel doorman sitting on a bench overlooking the London skyline
Service excellence

Why divergent thinking is the new superpower

As machines converge on the optimal answer, the human edge is the ability to think differently.

A manager walking the floor on a standards check
Behaviour change

How behaviour change actually sticks

Habits, not courses. The four things that make a new standard hold on the floor — and the motivation science underneath.

A hotel staff member sitting alone in a corridor, head in hand, looking visibly stressed and disengaged
Employee experience

Understanding quiet quitting in the modern workforce

59% of the global workforce is quietly quitting. What it means for employees, employers, and what managers can do about it.

The 2024 Hotel Service Index APAC Edition report displayed in a luxury hotel suite
Report launch

The 2024 Hotel Service Index is here

Our first index is out — service excellence ranked across 1,623 hotels in ten APAC markets. Read the highlights and download the report.

Three hotel staff members in uniform sitting around a table in a staff break room, each looking at their phones
Employee experience

Frontline and front of mind: a new future of work for your deskless heroes

80% of the global workforce is deskless. Here is how to bring them the inclusion, connection, and development they have been missing.

A hotel manager standing at the head of a meeting table, speaking to five staff members seated around it in a wood-panelled meeting room
Performance

4 ways Atiom increases productivity in your workforce

40% of workers are doing more in the same time. Four strategies — and the features behind them — that move the needle on frontline productivity.

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